๐Ÿ“š DOCUMENTATION

How to Use LeadZ

Complete guide to mastering every feature. From creating your first job to running advanced analytics, we've got you covered.

Customer Management

Organize and manage all your customer relationships

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Customer Directory

Centralized database for all customers with contact info, address, and history

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Customer Profiles

Detailed customer cards with communication history, job history, and preferences

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Customer Segmentation

Tag and categorize customers by type (residential/commercial), location, or custom tags

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Customer Notes

Add internal notes and special requests to track customer details

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Customer Lifetime Value

Track total spending and profitability per customer over time

Lead Management

Convert prospects into paying customers with intelligent lead tracking

Job Management

Schedule, dispatch, and track all service jobs in real-time

Estimates & Quotes

Create professional estimates and track conversion to jobs

Invoicing & Payments

Create invoices and collect payments online

Scheduling & Dispatch

Optimize technician schedules and real-time dispatch

Technician Management

Manage technician profiles, skills, and performance

Communications

Multi-channel customer and team communications

Reports & Analytics

Data-driven insights into your business performance

Phone System

Integrated calling and call tracking for your business

Automations & Workflows

Automate repetitive tasks and streamline workflows

Settings & Administration

Control access, customize branding, and manage company settings

Pro Tips & Tricks

Master LeadZ faster with these helpful shortcuts and best practices

Keyboard Shortcuts

  • โ†’Press 'C' to create a new customer
  • โ†’Press 'J' to create a new job
  • โ†’Press '/' to search anywhere
  • โ†’Press '?' to view all shortcuts

Automation Time-Savers

  • โ†’Set up email sequences for leads
  • โ†’Use templates for estimates
  • โ†’Enable auto-assignment for jobs
  • โ†’Create recurring invoices

Team Collaboration

  • โ†’Use @mentions in notes
  • โ†’Assign tasks to team members
  • โ†’Share job photos in real-time
  • โ†’Use team messaging for updates

Need More Help?

Our support team is ready to help you get the most out of LeadZ.

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