One platform that runs the entire field service business — from the first phone call to the final payment.
The Problem
After-hours calls go unanswered. 62% of callers hang up and call the next business on Google.
Techs finish jobs but invoices wait days. The average SMB chases payments for 23 days.
Calendar here, CRM there, invoicing somewhere else. Owners spend hours stitching data together.
The Solution
LeadZ replaces a dozen disconnected tools with a single, vertically-integrated platform — built for the owner with three trucks and the franchise with three hundred.
From the first inbound call to the final payment, every workflow lives in one system of record. No integrations to maintain, no data to reconcile.
Market Opportunity
Global field service management software market
North America SMB + mid-market field service
Realistic capture with current trajectory
The market is highly fragmented — the top 5 vendors hold under 15% combined share. The winner will be the platform that's easiest to adopt, not the one with the most features.
The Product
LEAD-Z replaces 8–10 disconnected SaaS tools with one mobile-first, AI-native operating system for residential home service.
Powered by a modern, enterprise-grade stack
The AI Edge
Answers every after-hours call, qualifies the lead, and books the job — automatically. Never miss revenue again.
Optimizes routes, matches the right tech to the right job, and re-balances the schedule in real time as conditions change.
Analyzes every job and recommends the next service — driving 18% higher ticket value on average.
Auto-generates job summaries, performance reports, and growth recommendations owners can act on today.
The Differentiator
Most FSM tools serve one business at a time. LeadZ was built multi-tenant from day one — agencies, franchises, and multi-brand operators manage their entire portfolio from a single dashboard.
Traction
Business Model
Solo & small teams
Growing teams
Scaling operations
Multi-brand operators
4 tiers, transparent pricing. 142% NRR driven by seat expansion.
Phone System ($129) + AI Receptionist ($99) — high-margin, sticky, growing attach rate.
Start at $59. Expand to multi-location + AI as the business grows. Natural upgrade path.
Competitive Landscape
The Team
10+ yrs running field service businesses
Ex-product lead, multi-tenant SaaS scale
Distributed systems & AI infrastructure