Accessibility Statement

Last updated: January 1, 2025

Our Commitment

LeadZ is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Accessibility Features

Visual Accessibility

  • • High contrast color schemes
  • • Readable font sizes
  • • Alt text for images
  • • Screen reader compatible

Keyboard Navigation

  • • Full keyboard navigation
  • • Visible focus indicators
  • • Tab order follows visual flow
  • • Skip navigation links

Audio & Video

  • • Captions for videos
  • • Transcripts available
  • • Audio descriptions
  • • No auto-playing audio

Interactive Elements

  • • Large click targets
  • • Clear button labels
  • • Form field labels
  • • Error messages

Technologies We Rely On

LeadZ relies on the following technologies to work with web browsers and assistive technologies:

  • HTML5
  • WAI-ARIA (Accessible Rich Internet Applications)
  • CSS3
  • JavaScript

Known Limitations

Despite our best efforts, some limitations may exist:

  • Some PDF documents may not be fully accessible (we're working on this)
  • Third-party integrations may have their own accessibility limitations
  • Legacy content is being updated to meet current standards

Assessment Approach

LeadZ assessed the accessibility of this website by:

  • Self-evaluation using automated testing tools
  • Manual testing with screen readers (NVDA, JAWS, VoiceOver)
  • Keyboard-only navigation testing
  • User testing with people with disabilities
  • Third-party accessibility audits

Feedback & Contact

We welcome your feedback on the accessibility of LeadZ. If you encounter accessibility barriers, please let us know:

Email: accessibility@lead-z.ca

Phone: 855-790-7363

Response Time: We aim to respond within 2 business days

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a formal complaint with the appropriate regulatory authority in your jurisdiction.

Compatibility with Browsers and Assistive Technology

LeadZ is designed to be compatible with:

  • Recent versions of Chrome, Firefox, Safari, and Edge
  • JAWS (Windows)
  • NVDA (Windows)
  • VoiceOver (macOS, iOS)
  • TalkBack (Android)

Ongoing Efforts

Accessibility is an ongoing commitment. We continuously:

  • Train our team on accessibility best practices
  • Include accessibility in our development process
  • Conduct regular accessibility audits
  • Update our content and features to improve accessibility
  • Monitor new accessibility guidelines and standards

This accessibility statement was created on January 1, 2025, and last reviewed on January 1, 2025.